No standalone Connect Zero account. No separate install of code on your servers. The marketplace handles the install handshake; you paste your 3CX webhook secret and configure two settings. The first call lands in the right CRM contact on the next call event.
Click install on the listing in your CRM marketplace
Paste the webhook URL into 3CX, paste the secret back into Connect Zero
Two presets ship by default; customise the prompt if needed
Pick which CRM workflows fire on inbound, outbound, and missed calls
Make a test call. The activity appears on the CRM contact in under ten seconds
A 3CX v18 or v20 tenant (hosted or self-managed). Admin access to your CRM platform's marketplace. Webhook administrative access to your 3CX tenant. The whole setup is paste-credentials work, no code, no server config.
Hosted on 3CX cloud or self-managed. Older versions are not supported.
Permission to add an outbound webhook to your 3CX tenant. Standard 3CX admin role covers this.
Admin role on the parent account or client account where you are installing.
The marketplace install handles the rest. If anything goes wrong, AU support is on chat from the dashboard during business hours.
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