Contact

Talk to the Adelaide team.

One Adelaide team supports all three Connect Zero products. Phone, email, or the form below. Pick the product on the form so the reply lands with the right engineer first time.

Email hello@connectzero.com.au Phone (08) 7008 7870
Pick the product

Start with the product that matches your stack

The contact form below has a single field that does the routing work: the product picker. Three options match the three Connect Zero products. Picking the right one means the first reply you get is from an engineer who works on that specific product.

Connect Zero for 3CX 3CX phone calls into your CRM Use this product on the form › Connect Zero for ConnectWise Xero Invoice Sync ConnectWise Manage to Xero, invoices and payments Use this product on the form › Connect Zero for Timesheets ConnectWise time entries to Xero payroll Use this product on the form ›

Direct channels

Sales + general
hello@connectzero.com.au
Pre-sale conversations, demos, evaluation questions.
Support tickets
support@connectzero.app
Active subscriptions, technical help. Lands in the engineering queue directly.
Phone
(08) 7008 7870
Adelaide business hours, Mon–Fri. Voicemail returned next business morning.
Postal
Adelaide CBD, SA 5000
Full address on request for legal correspondence.
Hours + response targets

Adelaide business hours and response times

Connect Zero support runs Adelaide business hours, Monday to Friday, 09:00 to 17:00 ACST (or ACDT during summer). Outside hours, messages land in the queue and get a reply the next business morning.

Business hours

Mon – Fri
09:00 – 17:00 ACST
SA public holidays observed. Voicemail outside hours, returned next business morning.

Response targets

< 1 day
first reply
Under 3 business days to resolution on standard tickets.
Urgent production incidents: separate path, same-day attention during business hours.

Adelaide is where we are. Where you are is not a constraint.

The ConnectWise + Xero products are designed for Australian MSPs (AU GST, AU Privacy Act, AUD via Stripe) but the SaaS itself runs anywhere ConnectWise and Xero run. The 3CX product runs globally through the CRM marketplace and bills in USD on the marketplace meter. MSPs outside Australia evaluating the ConnectWise Xero products are welcome; the conversation starts with whether your accounting setup fits.

Pick a product and start a trial

If you would rather start a trial than send a message, every product page has its own 30-day trial or marketplace install path. Pick the one that fits.

See the 3CX product See the ConnectWise Xero products