Review requests on autopilot
Trigger Google and Facebook review requests after a won deal or completed appointment, respond from a single dashboard.
Aussie Pet Connections went from 6 Google reviews to 181 in just over twelve months on the same team and the same diary. The change was the request firing automatically two days after every paid invoice, with a one-tap link the customer could complete on the bus home from the appointment.
"From 6 Google reviews to 181 in just over twelve months after switching on review automation."Aussie Pet Connections, Melbourne
The post-it on the desk that said "ask for reviews"
Every small-business owner has been told to ask for more reviews. Every owner has tried, twice, then forgotten. The forgetting is not laziness, it is reality: by the time the customer's job is finished and the invoice is paid, the owner is mid-conversation with the next customer and the ask is the last thing on their mind. The post-it on the desk does not survive a busy Tuesday.
The reputation surface runs the ask on a workflow trigger. Invoice paid (any source) waits two days, then sends an SMS with a one-tap Google review link. Appointment completed (any calendar) does the same. Deal won (any pipeline) does the same. The owner does not have to remember; the system does.
Six capabilities, one dashboard
Trigger-based requests
On deal won, appointment completed, invoice paid. Skip if the customer has already left a review. Wait period configurable per request type.
Multi-source dashboard
Google, Facebook, and in-platform reviews in one view. Filter by source, rating, response status. Time-to-respond surfaces per source.
Response templates
Reply from the dashboard. Templates for positive, neutral, and negative reviews. AI-assisted reply drafts on each tier.
Sentiment overview
Recent rating trend, response rate, time-to-respond. Sits on the reporting dashboard for the weekly review.
Negative-review escalation
Reviews below the threshold you set fire an internal SMS to the owner before the customer-facing response is drafted.
Review link anywhere
Drop the one-tap review link in SMS, email signatures, post-purchase pages, or the chat thread. Shortened URL, branded.
What reputation costs
Pricing details and current plan options are on the pricing page. The review platforms themselves (Google, Facebook) charge nothing for the review-link flow.
Stop asking for reviews by hand
Set the trigger once. Edit the template. The CRM does the asking. Most teams see review counts double inside the first quarter.
