For Australian MSPs
Built for Australian MSPs running ConnectWise and Xero.
Connect Zero is the only ConnectWise to Xero sync built and supported by an Australian MSP that runs both products day to day.
- Built and run by an Australian MSP
- Adelaide-based support, real humans
- Same product the team uses on its own books
The monthly cycle, automated
- Invoices from ConnectWise into Xero
- Payments back to ConnectWise
- Procurements (purchase orders, supplier bills)
- Time entries into Xero payroll
- Leave applications between systems
The monthly cycle
If you run an MSP, you live in this every month.
Tickets get worked. Time entries get approved. Agreements get billed. Then the cycle kicks in: somebody on your team is dragging invoices out of ConnectWise, retyping them into Xero, chasing payment statuses, reconciling them to the bank feed, and chasing down the timesheets that did not roll into payroll cleanly.
By the time the cycle is finished, the next one is starting. The cost is a salary, or part of one, plus the slow drag of decisions made on books that lag the reality of the business.
What gets manual every month
Four manual jobs land on your finance person every month.
- Invoices retyped from ConnectWise into Xero, one by one
- Payment statuses chased and manually closed in ConnectWise
- Time entries exported, reformatted, imported into Xero payroll
- Tracking categories and earning rates reconciled by hand
What changes
What changes when Connect Zero is running.
The work that one human does every month becomes a scheduled job that runs while you sleep.
Continuous, not monthly
Continuous sync, not monthly batches.
Default every six hours per job family. By the time month-end arrives, the books already match.
Payroll from approvals
Payroll runs from approved time entries.
ConnectWise time entries roll into Xero payroll timesheets per pay period. No CSV exports, no manual realignment.
Errors surface early
Errors surface before they bite.
Hourly error reports plus a daily summary mean your finance team sees issues within an hour, not at the end of the quarter.
Features for MSPs
Features that matter to MSPs specifically.
Not generic accounting sync, shaped by the real edge cases Auswide IT sees in our own ConnectWise practice.
Per-location Xero mapping
One tenant, many Xero books.
One Connect Zero tenant talks to many Xero organisations. Useful for MSPs managing books on behalf of customers, or holding-company structures with multiple ABNs.
Agreement billing
Agreement invoices handled cleanly.
Agreement-generated invoices sync like any other invoice once they hit pending in ConnectWise. No special config required.
Mid-week time edits
Time entries replay on the next cycle.
Background week-by-week timesheet calculation replays edits on the next cycle, so payroll catches the latest state of ConnectWise.
SA holiday awareness
SA public holidays pre-seeded.
South Australian public holiday calendar pre-seeded through 2027. Timesheet calculations respect SA holidays automatically.
Pricing for MSPs
Seven tiers, gated by monthly invoice volume.
From $99 AUD starter to $1,799 AUD ultimate. Same feature set every tier. Move up as your volume grows. 30-day free trial, no credit card.
50 invoices included
1,000 invoices included
What we ask
What we ask of you in return.
We sell Connect Zero direct to MSPs because we trust you to know your own books better than we do.
Two practical things that help us help you. First, when something looks off in the sync, send us the location ID, the timestamp and a one-line description of what you expected. Our logs are detailed and we can usually find root cause in a single round trip.
Second, if you spot a feature gap that would make a real workflow possible, tell us. Connect Zero is shaped by what Auswide IT customers ask for. If a request fits the product spine, we generally ship it.
Common MSP questions
Five questions MSPs ask first.
If yours is not in here, the full FAQ covers compatibility, sync behaviour, accounting, security, billing and support. Or talk to us direct.
Can I run Connect Zero across the books I manage for my customers?
Yes. Per-location Xero mapping lets one Connect Zero tenant post into multiple Xero organisations. Useful when ConnectWise is your billing source for accounts you manage.
Does the time-entry sync respect ConnectWise approval workflows?
Yes. Only approved time entries roll into Xero timesheets. Mid-week edits replay on the next cycle.
Can my finance team get notifications without giving them ConnectWise access?
Yes. Notification emails go to whichever addresses you configure in Connect Zero. No additional ConnectWise seats required.
What if we use Xero Practice Manager too?
Connect Zero talks to Xero, not Xero Practice Manager. If you use XPM for time tracking instead of ConnectWise, the time-entry sync will not be useful. Talk to us about your specific setup.
Is there a referral or partner programme?
[OPERATOR DECIDE, programme structure not yet defined.]
Add Connect Zero to your MSP stack.
Start a 30-day trial, run it against your own ConnectWise and Xero books, see whether the books match up by the end of the trial period. They will.
Last verified 22 May 2026 against the Connect Zero product surface and the operational practice at Auswide IT. Connect Zero is built and run by the same team that runs ConnectWise and Xero on its own books. If something on this page does not match what you see, email support@connectzero.app.
