Install from your CRM marketplace in five minutes.
No standalone Connect Zero account. No separate install of code on your servers. The marketplace handles the install handshake; you create a Configuration API client in your 3CX admin console and paste its client ID and secret into Connect Zero. Completed calls then sync to the right CRM contact on a regular schedule, within minutes.
Click install on the listing in your CRM marketplace
In the 3CX admin console create a Configuration API client with the System Administrator role, then copy its client ID and secret into Connect Zero
Two presets ship by default; customise the prompt if needed
Pick which CRM workflows fire on inbound, outbound, and missed calls
Make a test call. The activity appears on the CRM contact on the next sync, within minutes
What you need before you install
A 3CX AI Edition tenant on V20, licensed for 8 simultaneous calls (8SC) and above (hosted or self-managed). Admin access to your CRM platform's marketplace. System Administrator access to your 3CX admin console so you can create a Configuration API client. The whole setup is paste-credentials work, no code, no server config.
3CX AI Edition, V20, 8SC+
The AI Edition on V20, licensed for 8 simultaneous calls or above. Hosted on 3CX cloud or self-managed. Lower editions are not supported.
3CX Configuration API access
Permission to create a Configuration API client in your 3CX admin console and assign it the System Administrator role. Connect Zero authenticates with OAuth2 client credentials and reads completed-call data only.
CRM marketplace access
Admin role on the parent account or client account where you are installing.
Install in five minutes
The marketplace install handles the rest. If anything goes wrong, AU support is on chat from the dashboard during business hours.
